Your privacy

Information we collect

When you place an order, we may ask you for certain information necessary for processing your order, including:

• Your name
• Your phone number
• Your delivery address
• Your order details
• Technical information collected automatically, such as the pages you view, the device and browser you use, and how you interact with our site

We only collect the information we genuinely need to serve you.

How we use your information

Your information is used to:

• Confirm your order
• Arrange delivery
• Contact you if needed regarding your order
• Respond to your customer service requests
• Improve the quality of our services and measure the performance of our advertising

Cookies and advertising technologies

Our site uses cookies and similar technologies to function properly, to understand how it is used, and to measure and improve our advertising.

• We use tools provided by Meta (Facebook and Instagram), including the Meta Pixel and the Conversions API, to measure the performance of our ads and to show relevant products to people who may be interested.
• For advertising measurement, a securely encrypted (hashed) version of certain details, such as your name or phone number, may be shared with Meta. It is transformed so that it cannot be read directly.

You can control cookies through your browser settings, and you can manage the ads you see in the settings of your Facebook and Instagram accounts and of your device.

Who we share your information with

To run our store and our advertising, we work with a small number of trusted service providers:

• Delivery partners, to ship and deliver your order.
• Meta Platforms (Facebook and Instagram), for advertising and measurement, as described above.
• Hosting and security providers, including Cloudflare, which help us receive and store your order securely and protect our site against fraud and spam.

We never sell your personal information to third parties.

Protecting your data

We take reasonable measures to protect your information against unauthorised access, misuse or unwanted disclosure.

However, as with any online service, no system can guarantee absolute security.

Your rights

You can contact us at any time to:

• View the information we hold about you
• Request the correction of inaccurate information
• Request the deletion of your information where possible